Auto Transport & Car Shipping Frequently Asked Questions (FAQs)

Question: What is door-to-door auto transport and how does it work?
Answer: With door-to-door auto transport, no terminals are involved in the shipment and acceptance of your car. N-Motion Auto Transport will pick up your vehicles at your residence, place of business, or any other designated location. (Pickup and deliver is subject to accessibility and local laws.) To avoid any driver risk, they will attempt to get as close as possible to the pickup and delivery location as they can. If there are no restrictions, our drivers will then pick up and deliver to your doorstep. Since some locations do not allow or cannot be navigated by large auto carriers, a sizeable/nearby parking lot may be necessary to meet.
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Question: Is it cost worthy to transport my vehicle?
Answer: The trend of shipping cars is steadily increasing everyday and is a much more efficient than incurring the risks that go along with driving a vehicle long distances yourself. If you calculate the costs of gas, food, wear and tear on the vehicle, hotel accommodations, and the time spent planning & driving, you will see the benefits of shipping with N-Motion Auto Transport.
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Question: What is the time frame for pickup and delivery?
Answer: Usually, we require a 1-3 day window for pickup. Dispatch times vary depending on origin and destination. For a more accurate quote on time frames, please call 1.855.407.4160. It's important to know that drivers are restricted by law to a specific number of miles and hours per day for safety purposes. Other variables that may hinder transit times include weather, road conditions, and deliveries along the route.
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Question: What is the time frame for delivery?
Answer: Dispatch times vary depending on origin and destination. For a more accurate quote on time frames, please call 1.855.407.4160. It's important to know that drivers are restricted by law to a specific number of miles and hours per day for safety purposes. Other variables that may hinder transit times include weather, road conditions, and deliveries along the route.
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Question: How do I get an instant auto transport quote?
Answer: To get an instant quote for auto transport or car shipping, please call 1.855.407.4160 or simply submit your information online.
Question: What types of payment N-Motion Auto Transport accepts?
Answer: N-Motion accepts Visa, MasterCard, AMEX, or Discover, which will be submitted at time of order placement.
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Question: What kind of carrier will pickup and deliver my vehicle?
Answer: Depending on your vehicle type and preference, you may either choose to ship open or enclosed. We suggest shipping enclosed for all custom & exotic vehicles.
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Question: Are personal items allowed to be packed in car during transit?
Answer: N-Motion Auto Transport highly discourages this practice. Packing the vehicle with personal items may result in additional charges incurred by the carrier.
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Question: Can N-Motion Auto Transport ship inoperable, unusual vehicles, or extra parts?
Answer: Yes! N-Motion Auto Transport regularly ships inoperable vehicles and specializes in shipping unusual vehicles; including exotic and classic automobiles. Inoperable vehicles must roll & steer and can be shipped for an additional $100 fee. Extra parts are accepted on a case-by-case basis. Additional fees may apply.
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Question: How do I get a shipment update or track my vehicle?
Answer: To track your vehicle or get an update on your vehicle's status, please call 1.855.407.4160 or contact us.
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